As a Senior Designer, my role is to collaborate with research, engineering, and product partners to develop and execute the roadmap for Redfin's investment tools.

• I supported the migration of investment tools to an updated UI and no-code environment
• I helped my team develop a rapid iteration process that improved the accuracy and timeliness of our workstream
• I was a contributing member of a committee tasked with re-shaping the hiring process for design talent

I'm a Staff UX designer on the Enterprise team at The Home Depot. I help facilitate the design process for cross-functional teams of PMs, engineers, and designers working on merchandising technology, store systems, HR tools, and more. For the products I support, I gather evidence to inform and validate our assumptions, build relationships across teams, communicate insights to stakeholders, and develop solutions that deliver lasting customer and shareholder value.

• I supported the design and delivery of in-store software for employees
• I co-developed and led a seasonal program, teaching engineering interns how to use Design Thinking
• I supported the migration and UI upgrade of Salesforce platforms
• I enhanced communication with customers across online channels

At Snap Raise, I support a line-up of products that help k-12 students raise money to fund programs like sports, band, and robotics clubs. I use insights from customers and our experienced business leaders to shape new products and make improvements to the existing platform.

• Transitioned analog lead captures into a digital platform
• Designed and prototyped an automated bot to onboard customers, provide support, and manage student fundraisers
• Developed automation strategy to shift salesperson hours away from tech support and data capture
• Re-designed fundraiser landing page to increase donations and better suit our customers
• Led the discovery and development of two new product offerings
• Developed principles and guidelines for UX Design to align teams on accessibility, performance, and creating customer value...this later turned into a design system
• Gave feedback and direction for multiple projects

As a UX designer on the Seller team, my job is to develop tools and services that help 3rd-party sellers offer a great experience to Amazon customers. I spend time learning about different businesses big and small around the world to design a seller experience that meets their unique needs. I bring people across different teams together to invent new solutions that make selling on Amazon a frictionless and effortless experience. This is key to earning their confidence and building strong relationships that our customers benefit from.

• Helped launch the Seller Newsletter in 12 languages across 9 markets to communicate updates and gather qualitative feedback
• Designed automation to address common support inquiries for use in call-centers and self-service
• Partnered with multiple teams to transform policy enforcement to benefit customers, sellers, and the company
• An active participant in UX mentoring
• Identified and implemented improvements to dashboards to help sellers improve their business

My role is to help shape the product vision and strategy for the HP Software portfolio of marketing, consumer insights, and content management solutions. I'm responsible for customer research, product management, prototyping, and implementing features in a cross-functional team.

• Helped establish new partnerships between design and engineering
• Offered mentorship and cross-training to junior team members and employees outside of the UX job family
• Re-imagined augmented reality product to better meet customer needs and create value for a new audience
• Simplified and optimized a complex desktop product for use on mobile devices

Responsible for researching, developing, and testing multi-form-factor solutions for att.com properties like online billing, support, and shopping.

• Led the re-design of the att.com homepage
• Helped migrate AT&T online support to a new system
• Advocated for Web Accessibility standards and practices across the company
• Contributed responsive UI patterns to global design system
• Contributed content for AT&T social media campaigns
• Delivered creative assets for digital product merchandising internally and externally