About
Reads books, takes pictures, bakes cookies.
Work Experience
Collaborating across functions to strategize for and execute our merchant portal
Enabling merchants to build payment-related workflows, configure third party integrations, manage payments and workflow executions
Embedded on product team responsible for developer workflows and tooling (e.g. environments governance, migrations)
Worked on enabling faster and safer releases with the use of environments
Explored opportunities around CI/CD
Drove design for the customer experience organization
Worked on internal tools to support business needs and operating procedures, increasing efficiency
Defined content for our automated support chat
Worked on the educational tech team to improve usability and experiences across products
Redesigned features for an admin system to be used at tutorial centers across Hong Kong
Developed mockups of varying fidelity to communicate ideas and specs